Bar / Hostel Team Member

Brand:
Location: London - Shepherd's Bush
Salary:
See below for Job Description and Requirements »

Team Member Bar

Role: Team member Bar

You will find below everything you need to know about what we look for in our bartenders.

Reports to

Manager/ Assistant Manager/Trainee Assistant Manager/Supervisor/Kitchen Leader

Role Objective

To deliver friendly, knowledgeable and efficient customer service and product delivery to provide an epic experience for our customer.

Essential requirements

You must:

  • Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based
  • All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country
  • Have a up to date/active bank account in your own name
  • Be able to converse fluently in English and the native language of the country in which your Unit Operates
  • Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit

Main responsibilities

Providing a brilliant experience for our customers

Deliver excellent customer service, at all times

  • Serve and present beverages, quickly and efficiently, meeting our standards and specs
  • Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
  • Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience
  • Contribute towards creating an epic party atmosphere during any time of the day
  • Make customers aware of offers on our great food and drink range
  • Check back regularly during food service to ensure customer satisfaction.
  • Learn the skill sets of up-selling and practice them on every sale you make
  • Provide fast, friendly and charismatic table service
  • Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety

Maintaining Controls and Standards

  • Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager
  • Always adhere to all company policies and procedures.
  • Always adhere to local liecencing laws regarding responsible and correct service of alcohol
  • Maintain excellent knowledge of all company and site specific Health and Safety procedures.

Contributing ideas to help develop an innovate business.

  • Be involved and contribute at team meetings
  • Carry out instructions given by the management team and head office

Development

  • Maintain personal knowledge by completing in-house training within the given timelines
  • Engage with your line manager at all times about your own personal and professional development and how Beds and Bars can assist.

Apply Now


Basic Job Requirements:

Phone: +44 (0)208 600 5210 - Fax: +44 (0)208 600 5247